Privacy policy

At DEKRA, we respect your privacy and value our relationship with you. This privacy policy describes the type of information we collect from you or that you provide to us when you visit our website wireless.dekra-product-safety.com. This policy informs you of our policies and practices for collecting, using, processing, storing, transferring, protecting, and disclosing the information we may collect about you.

This policy does not apply to information collected by third parties, including through applications or content that may link to or be accessible through our website.

Please read this policy carefully to understand our privacy policies and practices regarding your information and how we treat it.

If you do not agree with our privacy policies and practices, you may choose not to use our website. By accessing or using our website, you expressly agree to this privacy policy, which may be modified from time to time. Your continued use of our website after we post any changes constitutes your acknowledgment and agreement to them. Therefore, you should review this policy periodically to stay informed of any changes.

Data transfer

There is no data transfer.

Collection of your Personal Information

Personal Information is understood to be data that can be used to identify, directly or indirectly, a person to whom the information applies.

The information we may collect about you includes your first and last name, email address, login information (username and password) and information related to your internet connection, the equipment you use to access our website, and data about your usage.

DEKRA Testing and Certification SAU will not collect any personal information about you unless you choose to voluntarily provide it (for example, by subscribing to the newsletter, participating in surveys, generating product downloads, registering for marketing events, promotions, or job postings).

We ask that you do not send or share sensitive personal information with us, such as government-issued information, financial information, information related to ethnic origin, race, political opinions, religion or other beliefs, health, genetic or biometric data, criminal history, or trade union membership.

Use of your Personal Information

When you voluntarily provide us with Personal Information, we will use it to:

  • To present our website and its content to you.
  • To offer you information, products or services that you request.
  • To fulfill other purposes for which you have provided it.
  • Contact you, either directly or through another company in the group, regarding our services and the services of our affiliated group of companies that may be of interest to you.
  • To fulfill our obligations and enforce our rights arising from any contract entered into between you and us, including those for billing and collection.
  • To inform you of changes to our website or the products or services we offer or provide through it.
  • Process your orders
  • Register him for an event
  • Managing a job application
  • Improve the content of our website
  • Contacting our customers for marketing and sales purposes once we have obtained their consent.
  • Other purposes, with your consent.

Disclosure to third parties, service providers and others

The information we collect from our users will only be shared with companies within the DEKRA group.

DEKRA may occasionally be required to disclose your Personal Information by law, legal process, litigation, and/or requests from public and government authorities.

Use of Cookies

When you browse our website, we automatically collect certain information about your device, browsing actions, and behavior, such as:

  • Information about your visits to our website, including traffic data, location data, logs and other communication data, and the resources you use or access on our website.
  • Information about your computer and Internet connection, including your IP address, operating system, and browser type.

This is done through cookies, which are files that the website or application you use installs on your browser or on your device, smartphone or tablet, during your visit to the pages or application.

Some cookies remain on your computer after you leave the website, while most are set to expire between 1 and 24 months from your last visit to the website that set the cookie, others may not expire due to their nature.

Cookies can be:

  • Permanent: Also known as persistent cookies, these cookies help websites remember information and browser settings to provide faster and easier access when you visit them again later. They remain on your computer until they are deleted.
  • Temporary: These are known as session cookies and only last until you close your browser. Websites use them to temporarily store information such as items in your shopping cart. They are active for the duration of your visit to the website and are therefore deleted from your computer when you leave.
  • First-party cookies are those set by the website being visited. They can be persistent or temporary. Websites may use these types of cookies to store information that they will use again the next time you visit the website.
  • Third-party cookies are those owned by a third party that will process the information collected. They do not belong to the website being visited.

The information we collect automatically is statistical data. This helps us improve our website and offer a better, more personalized service.

The technologies we use to automatically collect this information include first-party cookies and third-party cookies:

  • Cookies of origin
    • Session: provides session and access information and is a temporary cookie that disappears when you close the session.
    • Technical and Functional: User identification per session and parameters necessary for navigation and are strictly necessary for the operation of our "Customer Area"
  • Third Party Cookies
    • Google Analytics: This allows us to analyze user browsing habits with the goal of optimizing the website's functionality and maintenance. It provides us with information about the type of device, browser used, website access source, browsing activity, and search terms used.

If you wish to restrict, block, or delete cookies, you can also do so through your web browser settings. You can set your browser to notify you when a cookie is about to be used, so you can reject or accept it. Alternatively, you can set your browser to reject all cookies or only accept cookies returned to the originating servers.

You can also visit the website http://www.aboutcookies.orgfor more information on how to manage and delete cookies in different internet browsers.

We do not collect personal information automatically, but we may automatically associate the information we collect with personal information we obtain about you from other sources or that you provide to us in the event of a legal requirement.

Cookies, however, are important for the proper functioning of the site and disabling them may degrade the experience and interface with the website.

Our website may modify this Cookie Policy based on legislative and regulatory requirements, so users are advised to visit it periodically.

Retention of Personal Information

DEKRA makes every effort to ensure you keep your Personal Information up-to-date and accurate. Your Personal Information will be stored only for the period necessary to fulfill the purposes described in this Privacy Policy or at the time of collection; as necessary to comply with a legal obligation, resolve disputes, and enforce our agreements; unless otherwise required by law.

At the end of the retention period, DEKRA will delete your Personal Information in a manner designed to ensure that it cannot be reconstructed or read.

Data security

DEKRA takes the security of your Personal Information very seriously. To protect the Personal Information you have provided to us from accidental or unlawful destruction, loss, or modification, DEKRA uses technical and organizational security measures to prevent unauthorized disclosure or access with secure systems protected by firewalls, intrusion detection software, and processes to alert us in the event of a potential or actual intrusion into our information systems.

In addition, DEKRA uses standard security protocols and mechanisms to exchange sensitive data, such as credit card details. When you enter sensitive personal information, such as your credit card number, on our site, we encrypt it using Secure Socket Layer (SSL) technology.

Data Security Breach

DEKRA has an Incident Response Team that will react immediately to execute a remediation plan in response to any unauthorized access to our information systems and databases. If a data security breach occurs that could affect your Personal Information, you will be notified as soon as possible after the data breach has been determined. Notification will be made by email or postal mail, depending on the information needed.

Join us

If you apply for a job through the Join Us section of our website, your application and any additional information you provide may be used to evaluate your skills and interests for career opportunities at DEKRA. DEKRA will retain your information for the purposes indicated above and for as long as permitted by applicable law.

Children under 13 years old

Our website is not directed to children under the age of 13, so we do not intentionally collect personal information from them. If you are under the stated age limit, please do not use or provide information on our website.

If we learn that we have collected or received personal information from a child under 13 without parental consent, we will delete that information immediately.

If you believe we have mistakenly or unintentionally collected Personal Information from a minor without proper parental consent, please notify us by email at dataprotection.es@dekra.com so that we can immediately delete such information from our systems.

Privacy Policy Changes

As a technology company, our systems are updated and changed, as may this Data Privacy Policy. We will post any changes here and notify you when the Policy is updated on our website's homepage.

The date this privacy policy was last updated can be identified at the top of this page.

Exercise your rights

You have the right to obtain confirmation as to whether DEKRA is processing your personal data. You therefore have the right to access your personal data, correct inaccurate data, or request its deletion when the data is no longer necessary. You also have the right to other rights, which you can request as additional information.

Rights may be exercised through the free channels provided by DEKRA, either by postal mail to the address C/ Severo Ochoa Nº 2 29590, Campanillas / Málaga / Spain, addressing your communication to the Quality Department or by email to: dataprotection.es@dekra.com

You can request additional information on data protection by sending an email to dataprotection.es@dekra.com

Contact

If you have questions or comments about this privacy policy and our privacy practices, please contact us at the following address:

DEKRA Testing and Certification SAU
Severo Ochoa Street No. 2 29590
Campanillas / Malaga / Spain
To the attention of: Quality Department

Or write to us at: dataprotection.es@dekra.com

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Privacy summary

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